Terms of Service

Welcome to Zero4. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to these terms.

1. Service Overview

Zero4 provides an online platform for purchasing construction supplies, hardware, tools, and related products. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

2. Account Registration

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Be at least 18 years old or have parental consent

3. Product Orders

When you place an order, you make an offer to purchase products. We reserve the right to accept or reject any order at our discretion. Order confirmation does not constitute acceptance of your offer. Acceptance occurs when we ship the products to you.

4. Pricing and Availability

All prices are listed in USD and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If a pricing error is discovered, we will contact you and give you the option to continue at the correct price or cancel your order for a full refund.

5. Payment Terms

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided
• The information you provide is accurate and complete
• You will pay all charges at the prices in effect when incurred
• You authorize us to charge your payment method for all purchases

6. Shipping and Delivery

Shipping times are estimates only. We are not liable for delays caused by carriers, customs, weather, or other events beyond our control. Title and risk of loss pass to you upon delivery to the shipping carrier.

7. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Post or transmit harmful, offensive, or inappropriate content
• Impersonate any person or entity
• Collect information about other users without consent

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Zero4 or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

9. Product Warranties

Products may be covered by manufacturer warranties. We make no additional warranties beyond those provided by manufacturers. All products are sold "as is" to the extent permitted by law.

10. Limitation of Liability

Zero4 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption. Our total liability shall not exceed the amount you paid for the product or service in question.

11. Indemnification

You agree to indemnify and hold Zero4 harmless from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

12. Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in Bulawayo, Zimbabwe, in accordance with Zimbabwe arbitration laws.

13. Termination

We reserve the right to terminate or suspend your account and access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

14. Modifications

We may modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

15. Contact Information

For questions about these Terms of Service, please contact us at legal@zero4.co.zw or call +263 123 456 789.